figrcollage - a silkenmermaid software product
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Support

We love to hear from our users.

If you have a query and you can’t find an answer in the FigrCollage Help - please email us. We will respond as quickly as we can - usually within one business day.

To access help on Mac OS X, go to menu: Help > FigrCollage Help
To access help on Windows, go to menu: Help > FigrCollage Help

Useful Links:

Windows PC Users:
FigrCollage for Windows Quick Start Video
FigrCollage for Windows installation instructions
FigrCollage for Windows license activation instructions


Mac OS X Users:

FigrCollage for Mac Quick Start Video
FigrCollage for Mac installation instructions
FigrCollage for Mac license activation instructions


Email Us:
You can expect to hear back from us within one business day.

figrcollage@silkenmermaid.com

Please include the following information in your email:

  1. Your device (Mac or Windows PC)
  2. Your operating system (e.g. Windows 10 or Mac OS X 10.10.5)
  3. The version of FigrCollage
    on Windows PC: Help > About 
    on Mac OS X: FigrCollage > About FigrCollage
  4. A screenshot (where relevant)
  5. Your FigrCollage project file (where relevant)
  6. A step-by-step description of how we can reproduce the problem