FigrCollage - Support

We love to hear from our users.

If you have a query and can’t find an answer in the FigrCollage Help - please email us. We will respond as quickly as possible - usually within one business day.

To access Help on Mac OS X, go to menu: Help > FigrCollage Help
To access Help on Windows, go to menu: Help > FigrCollage Help

Useful Links:

Windows PC Users:
FigrCollage for Windows Quick Start Video
FigrCollage for Windows installation instructions
FigrCollage for Windows license activation instructions

Mac OS X Users:
FigrCollage for Mac Quick Start Video
FigrCollage for Mac installation instructions
FigrCollage for Mac license activation instructions

Email Us:
You can expect to hear back from us within one business day.

figrcollage@silkenmermaid.com

Please include the following information in your email:

Your device (Mac or Windows PC)
Your operating system (e.g. Windows 10 or Mac OS X 10.10.5)
The version of FigrCollage
on Windows PC: Help > About
on Mac OS X: FigrCollage > About FigrCollage
A screenshot (where relevant)
Your FigrCollage project file (where relevant)
A step-by-step description of how we can reproduce the problem